Our Quality
We believe that the role of quality is increasing in status and business relevance. It’s no longer just a gate in the software development process. It is now, arguably, the top ingredient for business success for an IT organization, that begins far upstream in demand and requirements management and extends far downstream into production. There is no doubt that quality is a top priority.
We gather additional confirmation of our performance from our process, during which we survey customers to confirm the quality of our performance and levels of client satisfaction.We understand quality control is a vital part in supporting and contributing to continual improvement of the services we deliver and the processes we utilize. Our approach to quality management includes both quality assurance (QA) and quality control (QC) activities. QA activities are designed to validate that our processes are adequate to meet objectives. cloud20llc performs QC activities to validate conformance to quality standards, including a set of activities designed to evaluate a developed work product.
cloud20llc quality assurance and quality control processes confirm compliance with our mandatory delivery standards and the selection of appropriate discretionary processes and procedures to meet the needs of Clients.